Insider Tips from a Former Front Desk Manager

Conde Nast Traveler digs into the “secret” do’s and don’ts from a former front desk manager to share the best (and most effective) ways to make a complaint to your front desk.

Some of the tips seem more like common sense (“Do be specific about your complaint”), while others can be great reminders to us all for basic respect (“Don’t talk about how rich you are, how important you are, or how big a loyalty member you are”).

Check out the full article and suggestions here, but more importantly, share with us if you have your own “insider” tips for guests to deal effectively with hotel management.

 

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