Spa “add-ons” entice customers to return

Resense chief executive Kasha Shillington says that spas need to pay attention to maintenance treatments to stay competitive. Resense has launched a program of free “add-on” services that give customers a bit of extra pampering and encourage them to come back. Q Hotels has also highlighted maintenance to help balance therapists’ schedules, an effort that has paid off with more nail treatments and fewer massages.

Learning more how Spa focusing on maintenance treatments to stay competitive!