365Playground Blog

10 Minute Tip for Crafting the Perfect Customer Service Experience

Crafting a top notch customer service for your guests can seem overwhelming, no matter how hard you work at it and no matter how much advice you get. Still, Forbes magazine manages to do a pretty good job in distilling some key points to perfecting your customer service, and in 10 minutes no less! It…

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Published on:
13 April 2015 9:05 am
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Blog, Resorts & Hotels

Culinary Journey of Determination, Passion and Love

In Spanish Basque country, double Michelin star chef Dominique Crenn, sources ingredients for her San Francisco restaurant, Atelier Crenn, in order to create marmitako, a traditional Basque dish. In this episode, Crenn meets her good friend Elena Arzak and her father Juan Mari Arzak, in San Sebastián, as they explore the distinct flavours and traditions…

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Published on:
9 April 2015 5:39 am
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Blog, Travels

The Future Is In Your Imagination

If you think the subject of drone technology is limited to political discussions, you’re not thinking imaginatively towards the future. The brands – hospitality and otherwise – that will succeed the most in 2015 and beyond are those that can adapt emerging technologies to their own unique use. Google knows this best. Though they don’t…

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Published on:
6 April 2015 9:21 am
Categories:
Blog, Branding

Insider Tips from a Former Front Desk Manager

Conde Nast Traveler digs into the “secret” do’s and don’ts from a former front desk manager to share the best (and most effective) ways to make a complaint to your front desk. Some of the tips seem more like common sense (“Do be specific about your complaint”), while others can be great reminders to us…

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Published on:
25 March 2015 9:42 am
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Blog, People, Resorts & Hotels

Building the MIT of the Culinary World

With the nature of fine cuisine constantly and quickly evolving, a question arises as to how best to prepare future chefs. And one institute in the United States is determined to turn its institution into the “MIT” of the culinary world. The Culinary Institute of America (CIA) located in Hyde Park, New York, recently added…

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Published on:
20 March 2015 7:25 am
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Blog

Moments in Time, Around the Globe

For lovers of travel, here’s an exciting opportunity to explore the past through the eyes of fellow adventurers. Afar Magazine chronicles the work of french banker Albert Kahn, who, in 1909, began his project Archives of the Planet. Over the next 22 years, Kahn sent photographers to more than 50 countries around the globe to…

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Published on:
9 March 2015 3:14 am
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Blog, Travels

365Playground Team Visits Slovakia’s First Culinary Studio Dedicated to All

The 365Playground team (both big and small!) recently paid a visit to Foodie at the Atrium Hotel, to launch and test the first culinary studio in Slovakia truly dedicated to creativity and fun for all ages. Enjoy this candid look inside in our photo gallery below.  

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Published on:
5 March 2015 5:13 am
Categories:
Blog, Resorts & Hotels

Happy Birthday to Peter Burwash International!

We’d like to congratulate Peter Burwash International, the world’s leading tennis management firm, on 40 years of incredible work! PBI Tennis offers individual tennis programs at the world’s finest tennis vacation sites and private clubs. 365Playground is thrilled to have worked with PBI on several projects, including Four Seasons, One&Only, and Thanyapura Phuket, and looks…

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Published on:
17 February 2015 8:19 am
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Blog

Social Media’s Influence on Hotel Bookings and Reservations

No matter how integral social media has become to our daily lives, many people are still confused about how it can effect your brand. Here are the answers to your questions, in one great infographic from Monetate:

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Published on:
10 February 2015 1:58 am
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Blog

Shinta Mani: Siem Reap’s One-of-a-Kind Experience

Southeast Asia is alive with splendid top-tier hospitality options, which makes a truly “unique” experience a highly coveted quality. However, past Shinta Mani has long strived (and succeeded) in meeting the requirements of a one-of-a-kind stay. Mixing a top-notch level of care for their guests, sincere care for their community, and expertly designed surroundings, Shinta…

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Published on:
2 February 2015 10:25 pm
Categories:
Blog, Travels
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